OAW Unpacks Amazon Shipping Secrets

Have you ever wondered what happens behind the scenes when you shop online at Amazon? Recently, a group of residents from The Outlook at Windhaven (OAW) toured the Dallas-area Amazon fulfillment center, one of seventeen fulfillment and sortation centers located in Texas, and witnessed firsthand how orders are picked, packed and shipped worldwide. The tour took the group across the sprawling two million sq. ft. facility, known as the FTW6 fulfillment center. The four-story, 24-hour operation employs 2,700 people working to send out packages quickly and efficiently.

During the tour, OAW residents learned about the entire packaging process. Products are sorted into pods and moved throughout the warehouse by 900 robots. Once a customer clicks the “buy” button, the selected items are sorted, packaged, labeled and sent to shipping to distribution centers, and finally, to a customer’s doorstep. This tour provided a look into the efficiency of Amazon’s operations, leaving residents with a newfound appreciation for the seamless process behind their online orders.